Information Collection: We collect personal information you voluntarily provide to us such as your name, email address, and phone number when you register on our website, contact us via email/phone, or place an order.
Information Use: The personal information we collect is used to provide products and services to you, process payments, communicate with you about orders, promotions, and services, and improve our offerings. We may also use information in aggregate non-identifiable forms for research, analysis, and marketing purposes.
Data Protection: We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is ever fully secure, so we cannot guarantee the security of information provided online.
Data Sharing: We do not sell or rent personal information to third parties. We only share your data with third-party service partners as necessary to fulfil business obligations or comply with legal requirements.
Right to Access/Delete: You can review and update your personal information by contacting us. You may also request deletion of your data from our systems, subject to legal obligations.
Changes to Policy: We may occasionally update this policy as required by law or to reflect changes to our data collection practices. We encourage you to review this policy for the latest information periodically.
Terms & Conditions
These terms and conditions govern the use of the Instaenergy website and solar services offered through the company’s website and mobile applications. Instaenergy provides renewable energy solutions including solar panel installations.
Acceptance of Terms: By accessing or using the Instaenergy website, mobile applications, or any associated services, you agree to be bound by these terms. If you do not agree to all of these terms and conditions, you may not use the Instaenergy website or avail any services offered through the company’s platforms.
Modification of Terms: Instaenergy reserves the right to modify these terms at any time by posting the updated terms on the company’s website. Continued use of the Instaenergy website or services after changes are published means you accept and agree to the revised terms and conditions.
User Account and Profile: To access certain features and services offered through Instaenergy platforms, you may need to register. When registering, you agree to provide accurate and complete information. You are solely responsible for any activity occurring in your account and must keep account credentials confidential and secure. Inform us immediately of any unauthorized account use.
Age Restrictions: The Instaenergy platforms are intended for those aged 18 and older. Individuals under 18 may use the website only with the involvement and permission of a parent or legal guardian.
User Conduct: When accessing the Instaenergy website or using company services, you agree:
- Not to share content that is unlawful, threatening, abusive, defamatory, obscene, or violates intellectual property rights
- Not to harass, threaten, or impersonate other users
- Not to share viruses, malware, or any content designed to interrupt, damage, or limit website functionality
- Not to collect personal information about other users without consent
- Not to probe, scan, or test website security or attempt unauthorized access to Instaenergy systems
Instaenergy reserves the right to suspend or terminate any user account found engaging in prohibited conduct.
Payments and Pricing: Instaenergy facilitates customers in installation of solar equipment. Any pricing terms, quotes, or financial agreements about solar installations are strictly between consumers and third-party professionals. Instaenergy is not responsible for pricing, payments, refunds, or cancellation of any solar installation services.
Content and Intellectual Property: All proprietary content on Instaenergy platforms including text, graphics, logos, videos, documents, and software is the property of Instaenergy or its content suppliers and protected by international copyright laws. Content may not be modified, reproduced, transmitted, distributed, or otherwise exploited without express written permission.
Third Party Links: The Instaenergy website may contain links directing users to third party websites. InstaEnergy has no control over such websites and is not responsible for their content, privacy policies, or practices. Inclusion of third party links does not imply endorsement by Instaenergy.
Disclaimers: Instaenergy provides its website and services on an “as is” basis without warranties of any kind regarding the website, mobile applications, or services. The company expressly disclaims any implied warranties of merchantability, fitness for a particular purpose, quiet enjoyment, or non-infringement. No advice or information provided by Instaenergy shall create any warranty not expressly stated in these terms.
Limitation of Liability: Under no circumstances shall Instaenergy be liable for any direct, indirect, punitive, incidental, or consequential damages arising from use of or inability to use the company’s website, mobile applications, or any services made available through these platforms. This applies even if Instaenergy has been advised of the possibility of damages.
Indemnification: As a user of the Instaenergy website or services, you agree to indemnify, defend, and hold harmless Instaenergy, its officers, directors, employees, and agents from and against any third-party claims, losses, damages, liabilities, costs, and expenses (including reasonable attorney fees) arising from your misuse of the Instaenergy platforms or violation of these terms and conditions.
Governing Law and Jurisdiction: These terms and conditions are governed by the laws of Pakistan without regard to principles of conflicts of law. You agree that any legal action against Instaenergy shall be resolved exclusively through either arbitration through the center of arbitration or via courts located in Karachi, Pakistan.
For any questions or concerns about these terms and conditions of use, please contact: